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Frequently Asked Questions

FindMyTrainer Personal Training FAQ

1. I just started my business. Can FindMyTrainer help me?
2. How do I receive leads?
3. Am I guaranteed a certain amount of business?
4. How do I know that clients are going to use your online lead service?
5. Why should I become part of the FindMyTrainer personal trainer’s network?
6. How do you generate clients?
7. How do I sign up?
8. Does FindMyTrainer supply weight and training supplied?
9. How much money do I make per client?
10. When do I get paid for training clients?
11. What if my insurance or certification expires?
12. Where will I train clients?
13. When do I train clients?
14. When is the bi-weekly calendar due?
15. How will I know when a client cancels?
16. What happens if I cannot form a good relationship with my client?
17. What if I train a client directly and collect money from them?

1. I just started my business. Can FindMyTrainer help me?

Absolutely. We are a great resource new personal trainers. We can help build your business with no overhead cost that is generally involved in most training businesses. Once potential clients fill out our forms for a personal trainer request, we sell them your services. FindMyTrainer can help you build your business while adding no overhead costs

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2. How do I receive clients?

Clients are delivered by e-mail as soon as they're validated.

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3. Am I guaranteed a certain amount of business?

Like any other form of advertising, FindMyTrainer does not guarantee you any specific number of clients. What FindMyTrainer does guarantee you is that we will send as many clients as we sell your way.

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 4. How do I know that clients are going to use your online lead service?

We are a trusted resource for customers. FindMyTrainer guarantees clients that they will be matched with reliable, professional, certified personal trainers. Each FindMyTrainer trainer must adhere to your highest standards and all claims of certification and/or insurance are verified to ensure quality for our clients. Clients prefer FindMyTrainer for several reasons. First, we do all the work in making sure that trainers are legit. Our client’s time is valuable so we spend our time screening the trainers ensuring that only the highest quality professionals are provided to them.

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5. Why should I become part of the FindMyTrainer personal trainer’s network?

If a client has come to us at FindMyTrainer, they are ready to train, they didn’t just find a flyer in their mailbox that they are curious about. Our clients are seeking optimal fitness and desire top notch trainers to assist them.

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6. How do you generate clients?

We use several methods to generate our clients. The primary way is through our online service. Our technology allows clients who are looking to begin an exercise program to find our website and complete an online form requesting a personal trainer. We also have relationships with major online and newspaper classifieds which gives us nationwide coverage . We contact each client who fills out a trainer request form directly to confirm the details of their request, gather any other relevant information, and get confirmation that they are prepared to pay $60 and up for sessions.l.

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7. How do I sign up?

If you are interested in becoming a FindMyTrainer personal trainer, reading the provided information is the first step in joining our team. We will conduct a mandatory phone interview with you to ensure that your experience, knowledge, and education are up to the standards that we promise and guarantee our clients. If approved, you must provide proof of Liability Insurance of at least 1 million dollars per claim, current and valid personal training certification, and current and valid CPR certification. We will need all of this information before we can fully process your application.

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8. Does FindMyTrainer supply weight and training supplied?

We do not provide equipment. We have a minimum amount of equipment that is required before we can release clients to you. We have partnered with (Supply Company) to get you these supplies:

List of Weights:
• 5, 10, 15, 20 pound dumbbells

List of Bands:
• Light, Medium, Heavy Band Tubing
• Light, Medium, Heavy Lateral Tubing

Stability Ball:
• 65 cm ball

List of other items:
• At least one balance devise (bosu, airex, dyna discs)
• Lange Skinfold Calipers

All above mentioned equipment is required. Any additional equipment is optional, though we do encourage our trainers to have a wide variety of equipment available to use.

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9. How much money do I make per client?

We do a 60/40 split with all training packages. You will receive 60% of total cost of the sessions. If the client re-signs for a new package, your split is increased to 70%. We offer 15 and 30 session packages to our clients.

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10. When do I get paid for training clients?

You are paid every two weeks for sessions completed during that period. When you complete a session, the client must sign the client log for that date. Client logs must be faxed back to FindMyTrainer on the 15th, and last day of every month. You will receive payment at 60% total cost of all sessions completed during this time. A client signature is required as proof of services rendered. You will receive payment no later than the 10th and 25th of each month via check to your listed address, or direct deposit into your checking account. FindMyTrainer does not withhold any taxes, therefore you will be responsible for paying the required taxes on your income.

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11. What if my insurance or certification expires?

Current Certification and Liability insurance are required for a personal training position with FindMyTrainer. We will keep your renewal dates on file and if they should lapse, you are responsible for getting us your current renewal information. If we are not provided with this information, the client will be transferred to another trainer, and payment to you will only be made for sessions completed while under current certification.

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12. Where will I train clients?

We suggest that you do not take an area larger than a 20 mile radius. Clients will specify where they want to be trained and, if available, you will train them at their desired location. Just as in any other training facility, punctuality is a requirement. Tardiness is not acceptable.

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13. When do I train clients?

We are always signing new clients. You will be required to send a weekly calendar of you availabilities. If you do not send the calendar we will assume your schedule is the same as the previous week and that you have no new availabilities or black out times. You will be making a “commitment” to have the requested times open for the client. The client may change the time at which they want to be trained. We will keep up with the client on their schedule changes, but we also ask that you let us know as well so that we can change your schedule availability.

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14. When is the bi-weekly calendar due?

It is due by Friday at noon. Send it by email to calendar@findmytrainer.com.

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15. How will I know when a client cancels?

The client will contact you by the best number provider and send you an email of the cancellation. We require 24 hours notice of cancellation for all personal training appointments. It is your responsibility to reschedule the session with your current calendar availabilities.

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16. What happens if I cannot form a good relationship with my client?

Client rapport is extremely important in the personal training industry. FindMyTrainer wants to provide our clients with complete satisfaction with their traning and their trainer. We make courtesy calls to all our client bi-weekly for the first month and then monthly from then on out. We perform these courtesy calls to ensure that the client is satisfied with their trainer as well as their training. If the client is not satisified with their current trainer, a new trainer will be assigned to them. You will be paid for all sessions completed up until that point and we will do our best to place you with a new client.

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17. What if I train a client directly and collect money from them?

If the client was provided to you by FindMyTrainer your contract will be terminated and a lawsuit will be scheduled immediately in the San Diego Courts for the costs of the personal training package x 12 months. If you plan on taking clients we recommend you work directly with FindMyTrainer to save yourself the headache of going to court in San Diego.

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